Privacy Policy

At Palazzo Kitchens and Baths, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, and protect your personal information when you interact with our website and communications.

1. Information Collection

We collect your personal information (such as name, email address, and phone number) when you fill out a contact form, request an estimate, or opt into our communications. We may also collect additional project details to facilitate your customer experience.

2. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide estimates.
• Send updates regarding your kitchen or bath remodeling projects.
• Send promotions or customer service communications.

Your mobile number and personal data will not be shared with third parties or affiliates for marketing/promotional purposes.

3. SMS Communications

By opting into our SMS program (if applicable), you agree to receive automated text messages related to project updates and customer communications.

• Opt-Out: You can cancel the SMS service at any time by texting “STOP.”
• Help: For assistance, reply “HELP” or contact us at info@palazzokb.com.
• Privacy: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services is permitted for project fulfillment only.

4. Security of Your Data

We take reasonable steps to secure your personal information, but no internet or wireless communication is ever fully secure. Please use discretion when providing sensitive data.

5. Your Control Over Information

You may update or correct your personal data by contacting us at info@palazzokb.com.

6. Third-Party Links

Our website may link to external websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

7. Policy Changes

We reserve the right to modify this policy. Any updates will be posted to this page with an updated “Last Updated” date.

Contact Us:

Palazzo Kitchens and Baths

• 1256 Diamond Way, Concord, CA 94520
• Phone: (925) 827-3000
• Email: info@palazzokb.com

Last Updated: February 19, 2025